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Hire a Certified Healthcare Virtual Assistant for Your Practice
What is a Healthcare Virtual Assistant?
A healthcare virtual assistant (HVA) is a remote, trained professional who provides administrative and clinical support to medical practices. Unlike general virtual assistants, HVAs are specifically trained in medical terminology, EHR systems, and HIPAA compliance protocols.
Healthcare VAs typically assist with real-time documentation, appointment scheduling, insurance verification, billing support, and patient communication – all from a secure remote location. They function as an extension of your in-house team without the overhead of a full-time hire.
Running a healthcare practice means juggling patient care alongside a never-ending stream of administrative tasks-scheduling, documentation, billing, and more. When your in-house team is stretched thin, patient care suffers and burnout sets in.
A certified healthcare virtual assistant from My Virtual Scribe takes the administrative burden off your plate-remotely, securely, and at a fraction of in-house hiring costs. Our HIPAA-certified VAs integrate seamlessly into your existing workflow so you can get back to doing what matters most: caring for your patients.
Proven Results: The Impact of a Healthcare Virtual Assistant
74.5% of Physicians Cite EHR Documentation as a Burnout Factor
Excessive administrative workload is one of the leading causes of physician burnout in the US. A dedicated healthcare virtual assistant helps eliminate that burden directly at the source.
(Source: PubMed)
66 Minutes Saved Per 8-Hour Shift
Practices that use a remote medical scribe or healthcare VA save an average of 66 minutes per shift – time that goes back to patients, not paperwork.
(Source: American Medical Association)
57% of Patients Report Better Interactions
When physicians are supported by a scribe or virtual assistant, more than half of patients report a noticeably better experience during their visit.
(Source: American Medical Association)
“MVS enabled me to focus more on patient care”
Stories from Busy Clinicians
Why Practices Choose a Healthcare Virtual Assistant Over In-House Staff
Hiring an in-house administrative employee means paying for salary, benefits, office space, equipment, and onboarding time. A healthcare virtual assistant from My Virtual Scribe eliminates all of that overhead.
Our trained and background-checked VAs work remotely, connecting securely to your systems and becoming a true extension of your team from day one. Unlike generic virtual assistants, every MVS assistant is healthcare-trained and HIPAA-certified – meaning they understand clinical workflows, medical terminology, and the compliance standards your practice depends on.
Whether you run a solo clinic, a multi-provider group, or a specialty practice, our assistants scale with your needs and align with the EHR or EMR systems you already use.
What a Certified Healthcare Virtual Assistant Can Do for Your Practice
Our certified healthcare virtual assistants handle a wide range of administrative and operational tasks, including:
EHR & Clinical Documentation Real-time charting, updating patient records, entering visit notes, and managing documentation within your preferred EMR or EHR system – accurately and on time.
Scheduling & Appointment Management Booking, confirming, and rescheduling patient appointments, sending reminders, and managing your calendar to reduce no-shows and keep your day running smoothly.
Insurance Verification & Billing Support Verifying patient insurance eligibility, submitting claims, tracking outstanding balances, and following up on collections – reducing revenue leakage for your practice.
Patient Communication Coordination Handling inbound and outbound patient communications, sending follow-up messages, and ensuring no patient inquiry goes unanswered.
Administrative & Back-Office Support Managing referrals, organizing patient files, preparing reports, and handling day-to-day operational tasks that consume your in-house team’s time.
Examples of Daily Tasks Our Healthcare VAs Handle
- Tracking down outstanding insurance claims
- Billing, claims processing, and collections follow-up
- Appointment scheduling and rescheduling
- Remote patient monitoring coordination
- Accurate data entry into your EMR or EHR software
- Patient intake form processing
- Prior authorization requests
- Prescription refill coordination support
HIPAA-Certified VAs Who Protect Your Patient Data
Patient data security is non-negotiable in healthcare. Every certified virtual assistant at My Virtual Scribe undergoes rigorous HIPAA compliance training and a thorough background check before being placed with any practice.
Our VAs operate through encrypted communication channels and access your systems through secure, credentialed logins. There are no shared devices, no unsecured networks – just airtight protocols that meet federal compliance standards at every step.
What this means for your practice:
- Full HIPAA compliance on every task handled
- Encrypted systems and secure remote access
- Background-checked and thoroughly vetted assistants
- VPN-powered workspace security for every session
- Zero risk to your practice’s compliance standing
When you hire a healthcare virtual assistant through MVS, you’re not just getting administrative support – you’re getting a compliance-first partner who treats your patients’ data with the same care you do.
How It Works: Getting Started Is Simple
Step 1 – Tell Us About Your Practice Share your specialty, preferred EHR system, and the tasks you need help with. We’ll match you with a VA who fits your workflow and pace.
Step 2 – Meet Your Healthcare Virtual Assistant Review your matched candidates, watch short introduction videos, and choose the assistant you feel most confident with. No pressure, no long-term commitment.
Step 3 – Onboard and Go Live Your VA connects to your systems securely and gets to work – typically within days. They learn your preferences quickly and begin handling tasks from day one.
Step 4 – Focus on Your Patients With administrative tasks off your plate, you get more time at the bedside, better work-life balance, and a more efficient, profitable practice.
EHR & EMR Systems Our VAs Are Trained In
Our healthcare virtual assistants are fluent in the most widely used platforms, so you won’t need to spend time on extensive retraining:
- OfficeAlly
- eClinicalWorks
- NextGen
- DrChrono
- PracticeFusion
- Simple Practice
- OncoEMR
- WebPT
- IMS EHR
- TriMed
- And more on request
Don’t see your system listed? Contact us – our VAs are adaptable and can be trained on your specific platform.
Built by a Physician, Designed for Physicians
My Virtual Scribe was founded by Dr. Behzad Ourmazdi, a neurologist with over two decades of clinical experience. Like many physicians, Dr. Ourmazdi spent years battling the growing burden of EHR documentation – time that pulled him away from his patients and eroded his passion for medicine.
After adding a virtual assistant to his own workflow, he reclaimed hours each week and rediscovered the joy of practicing medicine. That personal transformation became the foundation of My Virtual Scribe – a service built by a clinician who genuinely understands the problem, designed to give every healthcare provider the same relief.
When you work with MVS, you’re not working with a generic staffing company. You’re partnering with a service that was built from inside the exam room.
Frequently Asked Questions About Healthcare Virtual Assistants
What is a healthcare virtual assistant?
A healthcare virtual assistant is a remote professional trained in medical terminology, clinical workflows, and administrative processes. They handle tasks like EHR documentation, scheduling, billing support, and patient communication – all while operating within HIPAA-compliant systems.
What is the difference between a healthcare virtual assistant and a remote medical scribe?
A remote medical scribe focuses specifically on real-time documentation and charting during patient visits. A healthcare virtual assistant covers a broader scope – including scheduling, billing, insurance verification, and patient communication. My Virtual Scribe offers both, tailored to your workflow.
What is the difference between a healthcare virtual assistant and a virtual receptionist?
A virtual receptionist primarily handles front-desk functions – answering calls, managing appointments, and greeting patients. A healthcare virtual assistant takes on a wider range of clinical and administrative support tasks, making them a more comprehensive solution for most practices.
Are your virtual assistants HIPAA-certified?
Yes. Every certified virtual assistant at My Virtual Scribe completes HIPAA compliance training and a background check before placement. They use encrypted systems and secure logins to protect patient data at all times.
How much does a healthcare virtual assistant cost?
Our services are priced at a flat rate of $10 per hour with no startup fees, hidden costs, or long-term contracts.
How quickly can I get started?
Most practices are matched with a qualified healthcare virtual assistant and onboarded within a few days of their initial consultation.
What do I need to get started?
Just a computer, laptop, or tablet and a stable internet connection. We provide secure communication software and handle system access setup for you.
How does my virtual assistant access my EHR system?
Your VA connects through secure, encrypted credentials specific to your practice. All access is managed through compliant remote systems, with no shared logins or unsecured connections.
Healthcare Specialties We Serve
Our certified healthcare virtual assistants are experienced across a wide range of medical specialties:

General Healthcare
Primary care, internal medicine, family medicine

Dermatology
Charting, patient scheduling, cosmetic procedure coordination

Dental
Treatment planning support, billing, patient communication

Optometry
Appointment management, insurance verification, EHR documentation

Oncology
Sensitive patient coordination, OncoEMR support, care documentation

Veterinary
Scheduling, client communication, practice administration
Don’t see your specialty? We serve practices across all healthcare disciplines. Contact us to discuss your specific needs.
Straightforward Pricing. No Surprises.
Our healthcare virtual assistant services are available at a flat rate of $10 per hour – with no startup fees, no hidden costs, and no long-term contracts.
You get full access to a trained, HIPAA-certified assistant without the overhead of a full-time hire. Scale up or scale down as your practice grows.
My Virtual Scribe | In-House Hire | |
Hourly Cost | $10/hr | $25–$35/hr+ |
HIPAA Training | ✅ Included | ❌ Extra cost |
No Long-Term Contract | ✅ Yes | ❌ No |
Setup / Onboarding Fee | ✅ None | ❌ Yes |
Equipment / Office Space | ✅ Not needed | ❌ Required |
What Healthcare Providers Are Saying
“Dain and Janica are intelligent, amazing, and extremely efficient. Their work ethics have been a wonderful addition to our practice and gave me time to spend with my patients rather than documentation – with about 1.5–2.0 hours reduction in time spent in EMR.” – Khalid Abousy, Healthcare Provider
“I’ve been using MVS for nearly one year and I can easily say my business wouldn’t be where it is today without their help.” – DDuel7, Verified Google Review
“So easy to interface with their admins. Gave me 2-minute videos of each candidate to choose from. I chose one and she’s a home run!” – Ian Taras, Verified Google Review
Ready to Hire a Healthcare Virtual Assistant?
More physicians across the US are turning to certified healthcare virtual assistants to cut documentation time, reduce overhead, and deliver better patient care. On average, a healthcare VA saves up to 19 minutes per patient per day on documentation alone.
With no startup fees, no contracts, and HIPAA-certified professionals ready to integrate into your workflow – there’s no reason to wait.